Contact Sanli Technology
Sanli Technology Co., Ltd. is registered in Taiwan (R.O.C.). The best way to reach us is by email — we read every message and try to reply within a few working days.
General enquiries, bug reports, feedback:
What to include in your message
- Which tool you were using (for example, /Translate/).
- What you were trying to do.
- What actually happened, including any error message you saw.
- Browser and device (for example, Safari on iPhone 15).
- Screenshot if it helps show the issue.
Privacy requests
If you would like to ask about how your data is handled, or make a request under a privacy law that applies to you, please email us at the address above with the word privacy in the subject line so we can prioritize it.
Business enquiries
For general business enquiries, use the email above. We do not sell direct ad placements.
What we cannot do
- We cannot recover a translation you did not save. The tools do not store user text.
- We cannot provide certified, legal, or medical translation services. Please use a qualified professional for those.
- We cannot act as a support channel for the upstream translation provider (DeepSeek). If your issue is clearly with that service, please contact them directly.